Here is the link to the Hotfix Rollup Pack 7 for XenApp 4.5/5.0: http://support.citrix.com/article/CTX127926
Wednesday, August 31, 2011
Access Management Console - Discovery Slowness Fixed
It seems Citrix finally fixed the AMC discovery slowness problem. After applying the latest hotfix rollup pack for XenApp 4.5/5.0 for Windows 2003 I found that the discovery process is much faster than earlier, around 30 - 40 seconds for a farm where it was taking 4-5 minutes.
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I need some help with XenApp 5.0, do you think you could help with this problem:
ReplyDeleteOkay. So, keep this in mind, I am in IT Support and I can't change, nor does the IT team want to change, anything in Citrix. I half a laptop and a printer to work with and that's it. I can't physically access this printer either, so I have to tell this user to do everything for me.
Anyway, an employee at our company is trying to print to a local printer in Citrix. He is using the client printing pathway but having his laptop connected to the printer through a USB cable. (Basically, client printing pathway means that the print job is processed on Citrix, sent to a client device, and then sent to a printer through a physical connection.)
The printer shows up in Citrix, but when you hit print, nothing prints. I have tried this with the normal HP Driver for the specific printer. (HP LaserJet Pro m1212nf printer driver.) The first thing I did was uninstalled Citrix Receiver and reinstalled the newest version, version 4.2. I also gave this user Full Access to any USB connections. (I don't remember exactly what I did here.) Next, I opened up "printers and devices", right clicked the printer I wanted to use (this was also the default printer), and clicked "see what's printing". I logged the user out and back into Citrix. I opened a txt document so that the file would be smaller when it traveled from the server in Omaha to the clients device in Atlanta. I went to print it and found the driver that said "HP LaserJet Pro m1212nf" and printed it. After a second, the file popped up on the user's local desktop in the "see what's printing" window. After a while, it disappeared. (I believe this means the printing job successfully went to the printing device.) I asked the user if the document had printed and he said no. It still didn't print after waiting a while. I can't be physically there to see the printer, so I'm not sure if anything at all is popping up to indicate it received something, or if it did nothing the whole time. (Not being there is the frustrating part,.)
I repeated the process of trying to print a txt document after changing the driver on the local machine to the HP Universal Printer PL5 and still got the same results.
I repeated the process again, but changed the driver to the other HP Universal Printer and still got the same results.
The only other thing I may have missed was trying the generic printer driver AFTER re-downloading Citrix and giving him access to things. The reason I say this is because I did try it, but I don't believe I logged out and back in of Citrix before trying it, making the updates useless.
I have surfing the internet for the past couple days and have only found one thing, but I don't want to try it unless as a last resort. (This would be changing the version of Citrix receiver to 3.3. Apparently that worked for someone.) Does anyone have any better suggestions. I'm super stumped!!
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ReplyDeleteYou have done a very good over this post. Keep it UP !!! Citrix server, application, and citrix xendesktop training desktop virtualization training with SSDN Technoplogies is must for Every IT professional. Must Learn.
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